Travel Operations Platform

All the tools you need tooperate & scale.

Eliminate fragmented spreadsheets and disconnect between sales and operations with tightly integrated travel operations modules.

Lead Management

Enquiry & Customer Management

Capture and organize travel enquiries from WhatsApp, email, social channels and your website in one unified workspace.

Multi-channel enquiry capture
Customer and enquiry tracking
Complete conversation and interaction history
Inventory Master

Hotel & Travel Inventory

Centralize your hotel and travel inventory with room categories, meal plans, amenities, supplier details and partner information in one place.

Room categories and meal plans
Supplier contacts and partner details
Amenity and property information
Pricing Engine

Hotel Rates & Seasonal Tariffs

Manage hotel rates by room type, meal plan and validity period, helping consultants prepare accurate quotations from the agency's rate master.

Room and meal-plan specific rates
Rate validity and seasonal management
Rate-based quotation calculations
Logistics

Transport & Fleet Logistics

Manage vehicle options, transfers, driver details and transport costs as part of the complete trip quotation.

Vehicle and transfer management
Driver and transport details
Transport cost calculation
Experiences

Activities & Sightseeing Tickets

Manage sightseeing, activities and travel experiences together with their applicable rates and trip details.

Sightseeing and activity management
Experience and ticket pricing
Duration and scheduling information
Itinerary Crafting

Visual Itinerary Builder

Create day-by-day travel programs with hotels, transfers, activities, destination content and customizable sightseeing details.

Day-wise itinerary planning
Destination images and travel content
Branded PDF and web itinerary previews
Costing & Sales

Smart Quotation Generator

Turn selected hotels, transport, activities and rates into professional, branded travel quotations for staff review and approval.

Combine hotel, transport and activity pricing
Calculate trip-level quotation totals
Branded PDF and web quotation previews
Quality Control

Supervisor Approvals & Governance

Keep travel consultants in control with structured review and approval before quotations are shared with customers.

Staff review before customer delivery
Approval-based quotation sharing
Approval and revision history
Customer Engagement

Omnichannel Communications

Keep customer communication connected across WhatsApp, email and other enquiry channels.

WhatsApp and email communication workflows
Branded customer documents
Central customer communication history
Conversion Optimization

Smart Follow-Up Cadences

Help travel consultants stay on top of pending enquiries, quotations and customer follow-ups.

Follow-up reminders
Pending enquiry tracking
Quotation follow-up visibility
Social Proof

Video Testimonials & Reviews

Collect customer feedback and video testimonials after completed trips, with appropriate consent for marketing use.

Mobile-friendly customer feedback
Post-trip review requests
Video testimonials for marketing
Integrations & APIs

Third-Party Integrations & Webhooks

Connect ItineraryOps with external travel, communication and business systems through APIs and webhooks.

API-ready integration architecture
Webhook-based connectivity
Integration support for external business systems
Administration

Team & Role-Based Access Control

Control what different team members can access based on their roles and responsibilities.

Role-based screen permissions
Admin, manager and staff access
Controlled access to operational data

Ready to upgrade your travel operations?

Experience how ItineraryOps connects your enquiries, rates, itineraries, and communications in one seamless workspace.